Delivery & Returns

Delivery

Our delivery policy is detailed below.

UK Shipping

We ship our Wedding Boards, Nikkah Certificates and In Loving Memory Boards across the UK. Orders go out with Royal Mail, DPD, UPS or Evri depending on size and fragility.

Estimated timelines:

• Designing & prep: Timelines vary by product, bespoke products can take longer than simpler items. We’ll confirm your expected dispatch date when you order.
• Delivery: Once dispatched, UK delivery typically takes up to 1 week.
• Need it sooner? Contact us at elegant_entrances@hotmail.com or message us on Instagram @Elegant_Entrances before ordering and we’ll check express options and faster turnaround.

Worldwide Shipping

We’re slowly rolling out worldwide shipping. We ship internationally with tracked services, but please ask us first to confirm if we can deliver to your country.

Estimated timelines:

• Designing & prep: Timelines vary by product, bespoke products can take longer than simpler items. We’ll confirm your expected dispatch date when you order.
• Delivery: Most destinations receive orders within 2 weeks of dispatch.
• Need it sooner? Contact us at elegant_entrances@hotmail.com or message us on Instagram @Elegant_Entrances before ordering and we’ll check express options and faster turnaround.

Customs and Import Duties

International shipments may incur customs or import fees. These are the recipient’s responsibility and vary by country, please check with your local customs office for details.

Lost Parcels

If your parcel seems lost, reach out at elegant_entrances@hotmail.com or message us on Instagram @Elegant_Entrances. We’ll investigate with the carrier and resolve it quickly.

Contact

Questions about delivery? Email elegant_entrances@hotmail.com or message us on Instagram @Elegant_Entrances.

Last updated: 2025.